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Orange Money and AMJAM Launch KwikMoni Loan Service to Empower Small Businesses in Sierra Leone


Orange Mobile Finance SL Ltd (OMFSL) and AMJAM & Associates Ltd have introduced a groundbreaking financial initiative aimed at boosting small businesses across Sierra Leone.

The KwikMoni Loan Service, officially launched on Monday, offers digital microloans to Orange Money subscribers, agents, and merchants, providing them with quick access to credit.

The launch event, held on 5th May 2025, at the OMFSL head office, drew key stakeholders, including executives from OMFSL, representatives from AMJAM, financial institution delegates, Orange Money partners, and members of the press. The atmosphere was vibrant with optimism as industry leaders highlighted the potential of KwikMoni to transform financial inclusion and support entrepreneurship.



A Digital Solution for Financial Empowerment

KwikMoni is designed as a fast, secure, and entirely digital loan service. It enable users to borrow money directly from AMJAM with funds deposited into their OM wallets. Developed by AMJAM, the service leverages a data-driven scoring model to assess eligibility, offering loan amounts ranging from NLe1,000 to NLe5,000 for agents and merchants, and up to NLe1,000 for subscribers.

Loans are available 24/7, with repayment periods of 7 days for agents and 30 days for merchants and subscribers. The initiative is tailored to meet liquidity challenges faced by small business owners, helping them manage stock, cover short-term expenses, and maintain cash flow.

Voices from the Leadership

During the event, Sekou Amadu Bah, Board Chairman of OMFSL, underscored the strategic importance of KwikMoni:

“We are breaking down barriers that have kept too many out of formal credit systems. KwikMoni is not just a service, it’s an opportunity for growth and financial empowerment.”

David Samba Mansaray, CEO of Orange Mobile Finance SL Ltd, emphasized KwikMoni’s potential to drive economic resilience:

“KwikMoni is more than just a loan, it’s a tool for empowerment. Whether you’re a market woman, taxi driver, or small shop owner, this service grants you immediate access to working capital, helping you grow your business and secure your livelihood.”

Marju Jalloh, CCO of AMJAM, representing the CEO, highlighted the partnership between AMJAM and OMFSL:

“This collaboration showcases the transformative potential of technology. KwikMoni embodies trust, inclusion, and innovative finance values central to our commitment to the community.”

Who Can Benefit from KwikMoni?

KwikMoni is accessible to:

  • Fully registered Orange Money subscribers
  • Orange Money merchants
  • Orange Money agents

Eligibility is based on transaction consistency and usage patterns on the Orange Money platform. To apply, users simply dial:

  • #144*7# for Subscribers
  • #145*9#, select option 12 for Agents
  • #146*9# for Merchants

Empowering the Informal Economy

The introduction of KwikMoni is expected to significantly impact the informal sector, which forms a large part of Sierra Leone’s business landscape. By providing easy and immediate access to credit, the service helps bridge the financing gap that many small enterprises face.

Business owners, including traders, Keke riders, and kiosk operators, no longer need to rely on informal borrowing. The digital nature of KwikMoni means they can secure loans without leaving their workplace—no paperwork, no collateral, and no queues.

Moving Forward

KwikMoni marks the latest in a series of financial innovations from OMFSL and AMJAM, focused on expanding digital financial services to underserved communities. With a growing user base exceeding 2 million, the companies remain committed to fostering economic resilience through accessible and innovative solutions.

For more information, customers are encouraged to contact Orange Money Customer Service, dialling: 111.

This launch marks a pivotal step in Sierra Leone’s journey towards inclusive financial services, offering small businesses a reliable way to access credit and strengthen their economic stability.

 



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Sierra Leone’s Instant Payment Service Goes Live


Sierra Leone has officially launched its National Payment Switch, a groundbreaking initiative poised to revolutionize the country’s financial landscape and boost regional economic integration.

The launch ceremony, held at the Radisson Blu Mammy Yoko Hotel on Thursday, February 13, 2025, featured a keynote address by Vice President Mohamed Juldeh Jalloh.

The National Payment Switch enables instant payments between banks and mobile money operators, eliminating the need for traditional methods like checks.

Dr. Ibrahim Stevens, Governor of the Bank of Sierra Leone (BSL), announced at a press briefing earlier in the week that seven banks and two mobile network operators are already connected to the service. He emphasized the system’s potential to streamline transactions and improve efficiency, noting that similar systems are in use in countries like Nigeria.

“This system allows for direct payments from one bank to another or between mobile networks, eliminating the need for cheques and waiting periods,” Dr. Steven explained. He emphasized that the IPS would enhance transaction efficiency, financial security, and transparency, while also supporting digital commerce and innovation.

The National Payment Switch is being rolled out in phases. Phase 1, completed in May 2023, introduced ATM and point-of-sale (POS) interoperability. Phase 2, launched this week, focuses on real-time, interoperable transactions. Phase 3, expected to integrate the system with international payment gateways, will further position Sierra Leone as a key player in global digital finance.

Dr. Steven announced that the Bank of Sierra Leone has set April 1, 2025, as the deadline for full integration of all banks and mobile money operators into the system. He urged financial institutions to embrace the platform, assuring them of the central bank’s commitment to addressing any challenges during the integration process.

VP Jalloh highlighted the transformative potential of the switch, stating it will be crucial for driving economic reform and positioning Sierra Leone as a regional hub for digital financial services. He emphasized its importance for e-government services, including tax and fee payments, and its potential to enhance transparency and accountability in public finance management.

The initiative aligns with Sierra Leone’s commitment to regional financial integration, complementing the Pan-African Payment and Settlement System (PAPSS) under the African Continental Free Trade Area (AfCFTA). VP Jalloh expressed optimism that the switch will reduce transaction costs, promote digital trade, and strengthen economic ties across Africa. He urged all financial institutions, businesses, and government agencies to fully integrate the Instant Payment Services into their operations.

Finance Minister Sheku A. F. Bangura stressed the importance of stable economic policies and robust financial infrastructure for regional integration. He called for inclusive policies that drive sustainable growth and pointed to the European Union’s journey to the Eurozone as an example of long-term vision.

World Bank Country Manager Abdu Muwonge commended Sierra Leone for this milestone, drawing parallels with successful implementations in other countries. He emphasized the importance of adoption and urged mobile money providers to maximize transaction volumes through the system. He also highlighted the next phase of financial inclusion, which will focus on providing credit lines for youth and women entrepreneurs.



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Salone Payment Switch Launches For Instant Payment Service Across Sierra Leone


The Bank of Sierra Leone has officially launched Salone Payment Switch, its Instant Payment Service, a groundbreaking initiative that will enable real-time money transfers between banks and mobile money platforms.

The launch was announced by the Bank Governor of the Sierra Leone Central Bank, Dr. Ibrahim Stevens, during a press conference at the Ministry of Information and Civic Engagement. The official launch, scheduled for Wednesday, February 13, 2024, will be conducted by Vice President Juldeh Jalloh.

Dr. Stevens explained that the Instant Payment Service will allow for immediate payments between banks and mobile operators, streamlining financial transactions for all Sierra Leoneans. He encouraged the public to register for the service to take full advantage of its benefits.

Minister of Information and Civic Education, Chernor Bah, hailed the Instant Payment Service as a “huge and massive development” for Sierra Leone. He emphasized the service’s ability to provide immediate transaction notifications and instant access to funds, eliminating the previous delays associated with traditional banking cash-out services.

A representative from the Sierra Leone Association of Commercial Banks, Velma Labor, highlighted the benefits for merchants, stating that the service will enable 24/7 business transactions without the limitations of bank operating hours or holidays. This is particularly beneficial for small-scale businesses, she noted.

David Mansaray, CEO of Orange Money, underscored the significance of the achievement, noting that few countries, especially those with similar economic profiles to Sierra Leone, have successfully implemented such a system. He emphasized the advanced nature of the service and its potential to transform financial transactions in the country.

Martinson Obeng-Agyei, CEO of Afrimoney, addressed the challenges faced by small-scale businesses in Sierra Leone, citing the cost of transaction fees and the often-intimidating process of depositing small amounts of cash in banks. He believes the Instant Payment Service will alleviate these burdens by providing a more efficient and accessible way to manage finances. He urged Sierra Leoneans to embrace the new system and recognize its potential to build a more robust financial ecosystem.



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Rokel Commercial Bank’s Sim Korpor Unit Introduces EDSA Token Vending Service


Rokel Commercial Bank (RCBank) has announced a new initiative to enhance the accessibility and convenience of purchasing electricity tokens through its Sim Korpor Mobile & Online Banking platform.

In an official communication, Kezia Salankole, Head of the Simkorpor Unit at RCBank, informed team members about the availability of EDSA token vending as a key feature on the platform.

The initiative aims to promote the bank’s digital services while offering customers a seamless way to purchase their monthly electricity tokens directly through Sim Korpor.

To facilitate the process, customers are required to provide the following details:

Name

Meter Number

Account Number

Desired Amount

The bank has also extended the service to allow branch-wide monthly purchases, enabling multiple users within an organization to streamline their electricity payments.

Customers and institutions interested in utilizing this service are encouraged to submit their details to the Sim Korpor Unit to get started by contacting +23278222501 or +23277222501



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NP [SL] Limited Extends Quality Fuel Service to Kamakwie


Committed to enhancing access to affordable, high-quality petroleum products across the country, the National Petroleum (NP) Sierra Leone Limited has commissioned a new filling station in Kamakwie, the district headquarters of Karene District.

The commissioning event, which attracted dignitaries from different sectors, took place on Saturday, January 11, 2025.

In his welcome address, the Regent Chief, Pa Alimami Camira Malay-Conteh, reaffirmed his commitment to working with the National Petroleum Sierra Leone Limited to ensure common understanding between the people and the company.



“When this work started, I didn’t think I would still be the regent chief today. However, I knew that it was going to be a development that will help to solve the fuel crisis in Kamakwie. As the regent chief, I will make sure I cement a great understanding between NP Sierra Leone and our people,” Pa Alimami Camira Malay-Conteh said.

Speaking at the momentous occasion that was warmly welcomed by residents of Kamakwie, Steven S. Lewis, the Monitoring and Evaluation Specialist of the Karene District Council, said the “state-of-the-art” filling station is a milestone development that will not only ease the movement of people and goods but also minimize the fuel crisis in Kamakwie and its environs.

Alusine Kamara, the Chairman of the Karene District Bike Riders’ Union, expressed delight in the latest development undertaken by the National Petroleum Sierra Leone Limited, emphasizing that it will curtail black-market dealings in times of fuel shortage in the country.

However, Kamara said there is a need for gas station attendants to uphold professionalism and avoid nepotism while attending to people, especially during situations that pose challenging moments for bike riders, as well as the general public.

Representing the Chief Executive Officer of the National Petroleum Sierra Leone Limited, Ing. Vandy Bockarie, the Sales Manager, said, “Fuel is the blood of every country’s economy. Its shortage impedes access to electricity, transportation, and hinders movement.”

Bockarie added that NP Sierra Leone has built an ultramodern filling station in Kamakwie to end the fuel crisis in the town and its environs.

“The CEO asked me to inform you that the long-term fuel crisis in this town and other places around has ended henceforth. That is why we have built the first ultramodern filling station in Karene District. It is one of its kind,” Ing. Vandy Bockarie said.

He further assured the residents of Kamakwie that there will be fair dealings between NP Sierra Leone Limited and its customers, noting that customers will be prioritized and respected since the company depends on them for its success.

The grand unveiling of the 54 thousand litres filling station climaxed a transformative moment in Kamakwie. Such nationwide interventions by the National Petroleum Sierra Leone Limited underscore its unwavering contributions to the petroleum sector and significantly promote socio-economic development in the country.



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GTBank Sierra Leone Honors Customers During 2024 Customer Service Week


Guaranty Trust Bank (GTBank) Sierra Leone celebrated Customer Service Week from October 14th to 18th with a variety of activities designed to honor and appreciate its valued customers.

The week-long event showcased the bank’s commitment to providing exceptional service and building strong relationships within the community.

The celebration kicked off with a Career Day, where staff members dressed in attire representing various professions symbolizing the deep connection between the bank and its diverse clientele. On Tuesday, staff members wore the national Green White and Blue colors of Sierra Leone to express their patriotism and solidarity with the country.



The Product Showcase Day featured staff members dressed in T-shirts showcasing the bank’s innovative products and services, including 9737, GTWorld, Salary Loan, Mastercard, Smart Kids Save (SKS), and more. This event allowed customers to learn about the various banking solutions offered by GTBank and how they can benefit from them.

Thursday brought back the nostalgia of the 80s with staff members sporting iconic fashion trends of the era. This fun-filled event provided a lighthearted atmosphere and a chance for customers to reminisce about the past.

The week culminated with a Traditional Day, where staff members dressed in traditional attire to celebrate the rich cultural heritage of Sierra Leone. This event highlighted the importance of preserving and promoting the country’s cultural diversity.

As a grand finale, GTBank held a Dip and Win draw where 30 customers won exciting prizes, including mugs and keyholders. This gesture was a token of appreciation for the bank’s customers and a way to show that their loyalty and support are valued.

Ade Adebiyi, the Managing Director of GTBank Sierra Leone, expressed his gratitude to the bank’s customers for their continued trust and support. “We take customer satisfaction as our No. 1 priority,” he said. “We continue to develop products and services that make banking convenient and enjoyable for our customers.”

The 2024 celebration of Customer Service Week demonstrates GTBank’s dedication to providing exceptional service and building lasting relationships with its customers.



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GTBank Sierra Leone Honors Customers During 2024 Customer Service Week


Guaranty Trust Bank (GTBank) Sierra Leone celebrated Customer Service Week from October 14th to 18th with a variety of activities designed to honor and appreciate its valued customers.

The week-long event showcased the bank’s commitment to providing exceptional service and building strong relationships within the community.

The celebration kicked off with a Career Day, where staff members dressed in attire representing various professions symbolizing the deep connection between the bank and its diverse clientele. On Tuesday, staff members wore the national Green White and Blue colors of Sierra Leone to express their patriotism and solidarity with the country.



The Product Showcase Day featured staff members dressed in T-shirts showcasing the bank’s innovative products and services, including 9737, GTWorld, Salary Loan, Mastercard, Smart Kids Save (SKS), and more. This event allowed customers to learn about the various banking solutions offered by GTBank and how they can benefit from them.

Thursday brought back the nostalgia of the 80s with staff members sporting iconic fashion trends of the era. This fun-filled event provided a lighthearted atmosphere and a chance for customers to reminisce about the past.

The week culminated with a Traditional Day, where staff members dressed in traditional attire to celebrate the rich cultural heritage of Sierra Leone. This event highlighted the importance of preserving and promoting the country’s cultural diversity.

As a grand finale, GTBank held a Dip and Win draw where 30 customers won exciting prizes, including mugs and keyholders. This gesture was a token of appreciation for the bank’s customers and a way to show that their loyalty and support are valued.

Ade Adebiyi, the Managing Director of GTBank Sierra Leone, expressed his gratitude to the bank’s customers for their continued trust and support. “We take customer satisfaction as our No. 1 priority,” he said. “We continue to develop products and services that make banking convenient and enjoyable for our customers.”

The 2024 celebration of Customer Service Week demonstrates GTBank’s dedication to providing exceptional service and building lasting relationships with its customers.



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Dr. Ekundayo Walton Gilpin Awarded at 9th SLAAM Lifetime Achievement Awards for Leadership and Service to Humanity


The Managing Director of Rokel Commercial Bank, Dr. Ekundayo Walton Gilpin (COOR), has on June 7th 2024 been bestowed with a prestigious award for his exceptional leadership and dedicated service to humanity at the 9th Sierra Leone Association of Artists and Musicians (SLAAM) Awards held in the United States on June 7th, 2024. The accolade was presented by Min. Amb. Gilleh Kebbie Scholz, President of SLAAM AWARDS.

The president of SLAAM AWARDS, also the CEO of Giileh Global Productions (GGP), a media production, talent branding, and marketing company, has demonstrated years of expertise in bringing out the best in individuals and their endeavors.

The SLAAM Awards annually convenes a diverse and talented group of individuals from around the world to showcase their dreams and aspirations. This year marks the ninth edition of the event, which has been honoring legends in various artistic categories for their lifelong contributions to their respective fields.



The nomination and voting process, overseen by the SLAAM Planning Team, ensures that only the best candidates are considered for the awards. Over the past eight years, the event has seen significant participation, with 300k votes cast in six days on the event website in 2023.

The 2024 SLAAM Lifetime Achievement Awards featured eminent personalities such as Yvonne E. Clarke (Humanitarian), Bosca Banks (Music), Felix Sandy (Sports), Vicky Fornah Hassan (Gospel), Alimatu Bateh Sangarie-Sammarie (Humanitarian), Pastor Bai Sesay (Leadership), Joseph Okito Nelson-Edwin (Comedy), Joseph Musa (Excellence), and Mohamed Mansaray (Theatre).

Dr. Gilpin graciously accepted the award and dedicated it to his family, the Board, Management & staff of RCBank, and particularly to the leadership and people of Sierra Leone. This recognition stands as a testament to Dr. Gilpin’s unwavering commitment to excellence and his significant contributions to humanity and the financial sector.

RCBank – The Bank of Choice!!!”



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Elephant Bet Clarifies Misuse of Customer Service Line by Super Advertis


In a bid to address customer confusion, Elephant Bet Sierra Leone has issued a statement alerting its clientele that the hotline number ‘747’ is dedicated exclusively to Elephant Bet’s customer service and is not intended for any other purposes.

The company expressed concerns over Super Advertis allegedly directing their disgruntled customers to Elephant Bet’s designated customer support line. This misdirection has resulted in an inundation of calls to Elephant Bet from individuals seeking assistance related to Super Advertis, causing disruptions to their regular customer service operations.

“We’ve noticed an increasing number of discontented calls flooding our customer service line, attributing their grievances to Super Advertis,” a representative from Elephant Bet stated. “We want to unequivocally clarify to the public that Elephant Bet maintains no affiliation with Super Advertis. Our toll-free line, 747, is solely designated for addressing Elephant Bet’s customer concerns and cannot assist in matters pertaining to Super Advertis.”



The company urges its customers and the public to use the designated channels provided by Super Advertis for their inquiries or concerns related to their services.

Elephant Bet emphasized their commitment to providing seamless customer service solely for their own clientele and urged cooperation from all parties involved to prevent further confusion and inconvenience.



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GT Bank Honors Customers With Diverse Attire Display During Service Week Celebration


In a grand culmination of the Customer Service Week, staff at Guaranty Trust Bank Sierra Leone (GT Bank SL) headquarters showcased a vibrant array of attires representing their diverse clientele on Friday, October 14.

This gesture of appreciation for customers’ contributions resonated across its 14 nationwide branches, highlighting various professions such as nursing, teaching, engineering, sports, law enforcement, and students, among others.

To emphasize its commitment to a customer-centric approach, GT Bank organized an interactive session to garner feedback for improving its services.



Arthur Kallon, Head of Corporate Affairs, spoke about the significance of the Customer Service Week. He said, “Internationally observed in the first week of October, this week is a special occasion for corporate entities to express gratitude towards their customers.” Kallon praised the enduring bond between GT Bank and its customers, emphasizing the bank’s dedication to aligning its services with customer feedback.

Shedding light on the week’s intent, Kallon said, “This celebration goes beyond appreciating just our customers. It’s also about acknowledging the symbiotic relationship between our staff and customers.” He elaborated that it serves as an avenue to celebrate the mutual relationship in a festive spirit.

Detailing the week’s activities, Kallon mentioned, “Our five-day celebration aligns with what’s being observed across all GT subsidiaries in Africa and the UK. There are areas we’ve amplified and others we’ve maintained consistency.” He pointed out the various celebrations at the branches, noting the symbolic attire staff wore, reflecting GT Bank’s official colors, orange and white. “Our branches buzzed with activities, from raffle draws where staff won various items to refreshments for a light-hearted mood,” he added.

In a poignant finale to the week, staff dressed in outfits symbolizing the diverse professions they cater to, reinforcing the profound connection the bank shares with its myriad customers.

Guaranty Trust Bank, with its 14 branches in Sierra Leone, caters to a wide range of clients across consumer, commercial, and corporate sectors. Upholding its mission to make banking more accessible, GT Bank continues to pioneer digital banking solutions for its patrons.



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