SLCB Director of Corporate Affairs Clarifies Concerns Over Unjustified Loans in 2022 Audit Report


In recent times, the Public Account Committee has raised concerns regarding the Sierra Leone Commercial Bank lack of specific loan policy for Political Exposed  Persons.

The concerns came following an Audit  revealing  that by December 31 2022,  the SLCB had issued  loans reportedly  totaling  SLE 41,448,000 to Politically exposed People  without clearer policies  or Procedures.

However, The Director of Corporate Affairs of the Sierra Leone Commercial Bank (SLCB), Victor Thomas Biandoma, Esq., addressed concerns over unjustified loan issuance.

The Director clarified that the loans in question raised in the Auditor General’s Report underwent a thorough vetting process in line with the bank’s stringent credit policies.

Emphasizing the institution’s commitment to transparency and due diligence, the Victor detailed the criteria met by the borrower, which included a strong credit history, a viable business plan, and other supporting documents.

He further assured customers and stakeholders that loans’ approval was based on sound financial judgement and aimed at fostering economic growth.

“The SLCB, recognised for its robust governance framework, remains dedicated to maintaining its reputation for financial integrity,” he averred.

The Director also mentioned that any allegations of impropriety are being taken seriously and investigated to uphold the bank’s standards and customer trust.

 




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Elephant Bet Clarifies Misuse of Customer Service Line by Super Advertis


In a bid to address customer confusion, Elephant Bet Sierra Leone has issued a statement alerting its clientele that the hotline number ‘747’ is dedicated exclusively to Elephant Bet’s customer service and is not intended for any other purposes.

The company expressed concerns over Super Advertis allegedly directing their disgruntled customers to Elephant Bet’s designated customer support line. This misdirection has resulted in an inundation of calls to Elephant Bet from individuals seeking assistance related to Super Advertis, causing disruptions to their regular customer service operations.

We’ve noticed an increasing number of discontented calls flooding our customer service line, attributing their grievances to Super Advertis,” a representative from Elephant Bet stated. “We want to unequivocally clarify to the public that Elephant Bet maintains no affiliation with Super Advertis. Our toll-free line, 747, is solely designated for addressing Elephant Bet’s customer concerns and cannot assist in matters pertaining to Super Advertis.

The company urges its customers and the public to use the designated channels provided by Super Advertis for their inquiries or concerns related to their services.

Elephant Bet emphasized their commitment to providing seamless customer service solely for their own clientele and urged cooperation from all parties involved to prevent further confusion and inconvenience.




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