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SLCB Reassures Customers After Temporary Service Disruption


Sierra Leone Commercial Bank Limited (SLCB) has assured its customers and the general public that a temporary disruption to some of its banking services on Friday, June 26, 2026, was caused by an unexpected technical glitch, which has now been fully resolved.

In a public notice, the bank confirmed that all services have since been restored and operations across its branches have returned to normal.

SLCB emphasised that the disruption was strictly technical and not related to cash availability or the bank’s liquidity position. The institution reassured customers that it maintains sufficient cash reserves to meet their needs at all times.

“We wish to reassure the public that the issue was purely technical,” the statement noted, adding that customers can continue to carry out their transactions without concern.

The bank expressed regret for any inconvenience caused during the brief interruption and thanked customers for their patience, understanding, and continued confidence.

SLCB further reiterated its commitment to providing secure, reliable, and uninterrupted banking services, stating that measures are being strengthened to enhance system resilience and prevent similar occurrences in the future.

The bank also expressed appreciation for the continued trust and support of its customers and the general public.



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SLCB Director of Corporate Affairs Clarifies Concerns Over Unjustified Loans in 2022 Audit Report


In recent times, the Public Account Committee has raised concerns regarding the Sierra Leone Commercial Bank lack of specific loan policy for Political Exposed  Persons.

The concerns came following an Audit  revealing  that by December 31 2022,  the SLCB had issued  loans reportedly  totaling  SLE 41,448,000 to Politically exposed People  without clearer policies  or Procedures.

However, The Director of Corporate Affairs of the Sierra Leone Commercial Bank (SLCB), Victor Thomas Biandoma, Esq., addressed concerns over unjustified loan issuance.



The Director clarified that the loans in question raised in the Auditor General’s Report underwent a thorough vetting process in line with the bank’s stringent credit policies.

Emphasizing the institution’s commitment to transparency and due diligence, the Victor detailed the criteria met by the borrower, which included a strong credit history, a viable business plan, and other supporting documents.

He further assured customers and stakeholders that loans’ approval was based on sound financial judgement and aimed at fostering economic growth.

“The SLCB, recognised for its robust governance framework, remains dedicated to maintaining its reputation for financial integrity,” he averred.

The Director also mentioned that any allegations of impropriety are being taken seriously and investigated to uphold the bank’s standards and customer trust.

 



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