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Orange SL Concludes Regional Stakeholders Engagement Tour Across the Eastern, Southern and Northern Regions of Sierra Leone


The Chief Commercial Officer, Haffie Haffner and CEO of Orange Money David Mansaray, embarked on a four-day commercial tour covering Bo, Makeni, Kenema, Kabala, Kambia and Kono.

The aim of the tour was to strengthen stakeholder and customer relations through an open dialogue and to provide an opportunity to engage local stakeholders on Orange’s network modernization project.

The engagement commenced in Kono District, Eastern Region, with a courtesy visit to PC Tamba Amadu, the Town Chief of Koeyo Section.



Chief Amadu expressed gratitude for the visit and stated that the visit marks a significant moment on the journey towards Network development for his community.

The Chief commercial Officer, Haffie Haffner, stated that “Orange is committed to listen and address the needs of its customers and will ensure network availability for the People of Kono”.

In Makeni and Kabala Northern Region, Makeni’s Section Chief of Talent Town, Chief John Turay, welcomed the Orange delegation while urging the company to enhance communication on network-related issues. He acknowledged recent improvements in the network despite months of challenges and expressed hope for sustained progress.

In Kambia District, the Orange delegation met with Paramount Chief Bai Farama Tass N’gbak (IV), the town chief, and the District Council Chairman. The CEO of Orange Money, David S Mansaray stated the primary goal of the engagements was to get firsthand insights on Orange network performance and to understand how Orange can better serve the people of Kambia.

This tour represents Orange’s dedication towards strengthening stakeholder relations to address concerns of our customers and an opportunity for the company to connect with local communities.

The company has invested significantly in its network infrastructure to ensure network reliability while boosting mobile and data penetration across the
Country.

Orange reassures its customers of its unwavering commitment to
deliver quality network services that meet the needs of its customers.



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GTBank Sierra Leone Honors Customers During 2024 Customer Service Week


Guaranty Trust Bank (GTBank) Sierra Leone celebrated Customer Service Week from October 14th to 18th with a variety of activities designed to honor and appreciate its valued customers.

The week-long event showcased the bank’s commitment to providing exceptional service and building strong relationships within the community.

The celebration kicked off with a Career Day, where staff members dressed in attire representing various professions symbolizing the deep connection between the bank and its diverse clientele. On Tuesday, staff members wore the national Green White and Blue colors of Sierra Leone to express their patriotism and solidarity with the country.



The Product Showcase Day featured staff members dressed in T-shirts showcasing the bank’s innovative products and services, including 9737, GTWorld, Salary Loan, Mastercard, Smart Kids Save (SKS), and more. This event allowed customers to learn about the various banking solutions offered by GTBank and how they can benefit from them.

Thursday brought back the nostalgia of the 80s with staff members sporting iconic fashion trends of the era. This fun-filled event provided a lighthearted atmosphere and a chance for customers to reminisce about the past.

The week culminated with a Traditional Day, where staff members dressed in traditional attire to celebrate the rich cultural heritage of Sierra Leone. This event highlighted the importance of preserving and promoting the country’s cultural diversity.

As a grand finale, GTBank held a Dip and Win draw where 30 customers won exciting prizes, including mugs and keyholders. This gesture was a token of appreciation for the bank’s customers and a way to show that their loyalty and support are valued.

Ade Adebiyi, the Managing Director of GTBank Sierra Leone, expressed his gratitude to the bank’s customers for their continued trust and support. “We take customer satisfaction as our No. 1 priority,” he said. “We continue to develop products and services that make banking convenient and enjoyable for our customers.”

The 2024 celebration of Customer Service Week demonstrates GTBank’s dedication to providing exceptional service and building lasting relationships with its customers.



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GTBank Sierra Leone Presents Prizes to 32 Customers in ‘Kip for D Bambai’ Reloaded Promotion


Guaranty Trust Bank (GTBank) Sierra Leone has presented prizes to 32 lucky winners in its ‘Kip for D Bambai’ reloaded promotion. The winners were selected through a raffle draw for August and September, and they received gift prizes including bags of rice and cooking oil.

The presentation ceremony On Friday, October 17 was attended by bank executives, staff members, and the winners. The prizes were distributed to winners residing in both Freetown and various provincial areas of the country.

One of the winners, Joseph Fofanah, expressed his gratitude and initial skepticism when he received the call from GTBank informing him of his win. He initially believed it was a fraudulent attempt but later confirmed the authenticity of the call with a bank staff member. Fofanah encouraged other customers to continue banking with GTBank to benefit from its many offerings.



Another winner, Memunatu Dumbuya, shared a similar experience of disbelief when she received the winning call. She initially ignored the call but later followed up and confirmed her win. Dumbuya expressed her excitement and gratitude for the opportunity.

Victor Cleveland, Head of Retail Banking, explained that the ‘Kip for D Bambai’ raffle is designed to reward customers who make a minimum deposit of NLE 250. He encouraged customers with dormant accounts to activate them and non-customers to open new accounts to participate in future draws.

Cleveland also highlighted the rationale behind providing cooking condiments instead of cash prizes. He explained that the aim was to alleviate the burden of rising prices in the market and provide essential items for customers.

The ‘Kip for D Bambai’ Reloaded promotion is a six-month Deposit and Win campaign running until December 2024. A grand draw in January 2025 will award four motorbikes to lucky customers.



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Sierra Leone Could Benefit From $25 Billion Gas Pipeline


Sierra Leone is part of a mammoth plan of benefitting from a 25 billion USD gas pipeline that will travel from Nigeria to Morocco with a further extension to Spain.

Architects are saying that the pipeline will stretch a massive 4,350 miles passing through 11 countries along the Atlantic coast from Nigeria. These countries include Benin, Togo, Ghana, Ivory Coast, Liberia, Sierra Leone, Guinea, Guinea-Bissau, Gambia, Senegal and Morocco.

They estimated that the construction work could take years before completion with a capacity of 10 cubic metres each year.



Nigeria, which has the 9th largest proven gas reserve in the world is looking to reach the European markets with ease.

This project, if brought to fruition, could create jobs for the local Sierra Leonean population and experience for engineers in the country as they also intend to start explorations for oil off the Pujehun coast in the next couple of years.



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Rapidly Replacing Cash in Sierra Leone


Cash remains the most popular method of payment in Sierra Leone due to its wide acceptance for goods and services.

However, recent trends indicate that while cash dominates the volume of transactions, RCBank debit card payments tend to have higher average transaction values.

This means that although cash may still be king, the RCBank Debit Korpor Card is becoming increasingly influential. Customers can withdraw cash at nearby ATMs, transfer funds, and make purchases at shops or supermarkets using this card.



The RCBank Korpor Debit Card is linked to your Leone account and allows for local transactions within Sierra Leone. It is accepted at all ATMs, online platforms, and POS terminals throughout the country. This shift is promoting greater financial inclusion and simplifying the digitization of payments.

The Korpor Debit Card provides 24-hour access to your current and savings accounts. Many users cite safety concerns surrounding cash as a primary reason for choosing digital payment options, as carrying cash can pose risks.

How to Obtain a Korpor Debit Card from RCBank

All RCBank account holders can visit any of the bank’s branches for instant card issuance.



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Rapidly Replacing Cash in Sierra Leone


Cash remains the most popular method of payment in Sierra Leone due to its wide acceptance for goods and services.

However, recent trends indicate that while cash dominates the volume of transactions, RCBank debit card payments tend to have higher average transaction values.

This means that although cash may still be king, the RCBank Debit Korpor Card is becoming increasingly influential. Customers can withdraw cash at nearby ATMs, transfer funds, and make purchases at shops or supermarkets using this card.



The RCBank Korpor Debit Card is linked to your Leone account and allows for local transactions within Sierra Leone. It is accepted at all ATMs, online platforms, and POS terminals throughout the country. This shift is promoting greater financial inclusion and simplifying the digitization of payments.

The Korpor Debit Card provides 24-hour access to your current and savings accounts. Many users cite safety concerns surrounding cash as a primary reason for choosing digital payment options, as carrying cash can pose risks.

How to Obtain a Korpor Debit Card from RCBank

All RCBank account holders can visit any of the bank’s branches for instant card issuance.



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Sierra Leone Could Benefit From $25 Billion Gas Pipeline


Sierra Leone is part of a mammoth plan of benefitting from a 25 billion USD gas pipeline that will travel from Nigeria to Morocco with a further extension to Spain.

Architects are saying that the pipeline will stretch a massive 4,350 miles passing through 11 countries along the Atlantic coast from Nigeria. These countries include Benin, Togo, Ghana, Ivory Coast, Liberia, Sierra Leone, Guinea, Guinea-Bissau, Gambia, Senegal and Morocco.

They estimated that the construction work could take years before completion with a capacity of 10 cubic metres each year.



Nigeria, which has the 9th largest proven gas reserve in the world is looking to reach the European markets with ease.

This project, if brought to fruition, could create jobs for the local Sierra Leonean population and experience for engineers in the country as they also intend to start explorations for oil off the Pujehun coast in the next couple of years.



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GTBank Sierra Leone Presents Prizes to 32 Customers in ‘Kip for D Bambai’ Reloaded Promotion


Guaranty Trust Bank (GTBank) Sierra Leone has presented prizes to 32 lucky winners in its ‘Kip for D Bambai’ reloaded promotion. The winners were selected through a raffle draw for August and September, and they received gift prizes including bags of rice and cooking oil.

The presentation ceremony On Friday, October 17 was attended by bank executives, staff members, and the winners. The prizes were distributed to winners residing in both Freetown and various provincial areas of the country.

One of the winners, Joseph Fofanah, expressed his gratitude and initial skepticism when he received the call from GTBank informing him of his win. He initially believed it was a fraudulent attempt but later confirmed the authenticity of the call with a bank staff member. Fofanah encouraged other customers to continue banking with GTBank to benefit from its many offerings.



Another winner, Memunatu Dumbuya, shared a similar experience of disbelief when she received the winning call. She initially ignored the call but later followed up and confirmed her win. Dumbuya expressed her excitement and gratitude for the opportunity.

Victor Cleveland, Head of Retail Banking, explained that the ‘Kip for D Bambai’ raffle is designed to reward customers who make a minimum deposit of NLE 250. He encouraged customers with dormant accounts to activate them and non-customers to open new accounts to participate in future draws.

Cleveland also highlighted the rationale behind providing cooking condiments instead of cash prizes. He explained that the aim was to alleviate the burden of rising prices in the market and provide essential items for customers.

The ‘Kip for D Bambai’ Reloaded promotion is a six-month Deposit and Win campaign running until December 2024. A grand draw in January 2025 will award four motorbikes to lucky customers.



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GTBank Sierra Leone Honors Customers During 2024 Customer Service Week


Guaranty Trust Bank (GTBank) Sierra Leone celebrated Customer Service Week from October 14th to 18th with a variety of activities designed to honor and appreciate its valued customers.

The week-long event showcased the bank’s commitment to providing exceptional service and building strong relationships within the community.

The celebration kicked off with a Career Day, where staff members dressed in attire representing various professions symbolizing the deep connection between the bank and its diverse clientele. On Tuesday, staff members wore the national Green White and Blue colors of Sierra Leone to express their patriotism and solidarity with the country.



The Product Showcase Day featured staff members dressed in T-shirts showcasing the bank’s innovative products and services, including 9737, GTWorld, Salary Loan, Mastercard, Smart Kids Save (SKS), and more. This event allowed customers to learn about the various banking solutions offered by GTBank and how they can benefit from them.

Thursday brought back the nostalgia of the 80s with staff members sporting iconic fashion trends of the era. This fun-filled event provided a lighthearted atmosphere and a chance for customers to reminisce about the past.

The week culminated with a Traditional Day, where staff members dressed in traditional attire to celebrate the rich cultural heritage of Sierra Leone. This event highlighted the importance of preserving and promoting the country’s cultural diversity.

As a grand finale, GTBank held a Dip and Win draw where 30 customers won exciting prizes, including mugs and keyholders. This gesture was a token of appreciation for the bank’s customers and a way to show that their loyalty and support are valued.

Ade Adebiyi, the Managing Director of GTBank Sierra Leone, expressed his gratitude to the bank’s customers for their continued trust and support. “We take customer satisfaction as our No. 1 priority,” he said. “We continue to develop products and services that make banking convenient and enjoyable for our customers.”

The 2024 celebration of Customer Service Week demonstrates GTBank’s dedication to providing exceptional service and building lasting relationships with its customers.



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British International Investment Boosts Private Sector Growth in Sierra Leone With Ecobank Partnership


The United Kingdom Government, through its development finance institution, British International Investment (BII) has announced a $25 million risk-sharing facility with Ecobank Sierra Leone to stimulate private sector growth in high-impact sectors of the economy.

The facility, which includes a comprehensive technical assistance program, will support Ecobank in increasing lending to ambitious businesses in this frontier market.

The private sector plays a crucial role in Sierra Leone’s economy, primarily through small and medium-sized enterprises (SMEs) that employ around 70% of the population. However, these businesses often struggle to access capital due to various factors, including limited financial products, high collateral requirements, and short-term loan tenors.



The new facility will support local currency lending, demonstrating BII’s ability to act as a first mover in frontier markets. By increasing credit limits and extending loan tenors, the investment will help Ecobank Sierra Leone grow its loan book and boost business growth, job creation, and private sector contribution to the economy.

This transaction marks a significant milestone as the first investment under the Africa Resilience Investment Accelerator (ARIA), a collaborative initiative launched by BII and FMO, the Dutch entrepreneurial development bank. ARIA aims to boost investment in frontier markets like Sierra Leone.

The Sierra Leone economy faces challenges including a depreciating currency, a large trade deficit, and insufficient infrastructure investment. BII’s investment targets critical sectors such as renewable energy, agriculture, agro-processing, infrastructure, and manufacturing to spur economic growth and development.

UK Minister for Development, Anneliese Dodds, expressed her delight at the partnership, stating that it will support local currency lending, bring much-needed capital into high-impact sectors, and contribute to job creation and economic growth.

Samir Abhyankar, MD and Head of Financial Services at BII, highlighted the facility’s potential to be a game-changer for Sierra Leone, providing much-needed capital for local businesses to accelerate their growth, spur job creation, and deepen impact.

Sebastian Ashong-Katai, Managing Director of Ecobank Sierra Leone, expressed his enthusiasm for the partnership, emphasizing its importance in boosting Ecobank’s lending capacity and supporting Sierra Leone businesses.

Alex Kucharski, BII’s Head of West Africa for ARIA, added that ARIA aims to unlock investment in Sierra Leone and that the investment in Ecobank Sierra Leone will bring much-needed growth capital to underserved businesses in the country.



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