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Orange Sierra Leone Commitment to Reliable Mobile Network Services in Sierra Leone


Orange Sierra Leone (OSL) is committed to providing the best telecommunications services to all Sierra Leoneans.

Orange Sierra Leone PRO, Alfie Barrie commented that “The Company has invested over $50 million in network expansion and modernization and that its significant investment included swapping more than 500+ sites to 4G, even in the most remote area”.

He further stated that “the dedicated technicians worked tirelessly through challenging times and extreme weather conditions to complete these installations, demonstrating commitment to connecting all communities”.



Adding that “the Company acknowledges the disruptions to customers experience that occurred during the network upgrade. Some of the challenges encountered by the operator were also caused by factors such as unavailability of internet service from third-party service providers, malicious damage to the fibre connections and disruptions to the company’s energy supply.”.

Despite these hurdles, Orange is proud to announce that all its sites are now on 4G, providing faster internet speeds and improved quality in voice and data. The Company’s commitment to powering its operations is further demonstrated by an investment of up to $17million on energy optimization.

At a time when telecoms companies are battling with Infrastructural limitations in underserved areas, as rural areas often lack the requisite incentives required to attract high-cost traditional telecommunication sites, which continues to leave huge amount of people deprived off connectivity limiting their economic ability to expand and connect with other businesses, Orange Sierra Leone is excited to announce the launch of its ten (10) new solar powered deep rural sites enhancing connectivity for underserved areas and enabling small businesses to expand and grown through enhanced connectivity opening them up to more opportunities. The 10 deep rural sites are now on air at the following provincial towns: Sahn, Fanima, Tawuya, Pehala, Gbonkonka, Robaka, Mabang Mamutha, Falla, Futta.

Mr Barrie stated that “Orange remains strong and focused despite facing many intimations from the media with intent to tarnish the reputation of and credibility of the brand and considers recent media publications attacking the leadership of the company to be malicious and unfounded. The company’s brand values of care, responsible and bold are firmly rooted in its culture and will continue meet the meets of its customer and provide an unmatched customer experience”.

Orange Sierra Leone remains resolute to increase it network availability across the Country. Orange is Here! Orange De ya!



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Orange Mobile Money SL Disassociates Itself From Super Advertis


The Management Orange Mobile Money Finance SL Ltd has issued a Disclaimer disassociating itself from Super Advertis.

According to the disclaimer, Orange Mobile Money Finance revealed that they are not in partnership with Super Advertis nor have any contractual dealings or in any way associated with the business/company.

The disclaimer states “It has come to our notice that a company/business called Super Advertis has been communicating with the general public through several media channels, requesting them to send/deposit undisclosed sums of money to them through several platforms including Orange Money for reasons/purpose that are unclear to us.



We would do not like to inform the general public that Orange Mobile Finance SL Ltd is not in partnership nor have any contractual dealings or in any way associated with Super Advertis.
Any of our customers that transacts with the said company/business will be doing so at his/her own risk,”



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Implementation of GST on Mobile Money Services to Begin on October 15


Leading mobile money providers in Sierra Leone, Orange and Africell, have announced a new date for the implementation of the Goods and Services Tax (GST) on all their financial services.

Set to begin on October 15, 2023, this move is in direct response to the recently introduced Finance Act of 2023.

Africell relayed the forthcoming changes through an announcement which stated, “As of 15th October they will be updating all Mobile Money Fees to reflect GST. This adjustment will take effect on the 15th of October 2023 and this is in accordance with the Finance Act of 2023…”



Orange also shared a message to its customers saying: “Dear Customer, Please note that in compliance with the new Finance Act, all our Orange Money fees will be updated to reflect GST. This will come into effect on 15th October 2023.”

With the integration of GST, users who frequently use mobile money for their financial dealings can expect changes in the overall fee structure. All charges and fees will now be inclusive of the newly imposed GST.

Despite the impending fee alterations, Orange Money expressed its gratitude to its vast customer base for their unwavering support. They also emphasized their commitment to delivering high-caliber services. This GST incorporation is seen as a strategic alignment with the nation’s evolving financial and tax regulations, cementing Orange Money’s position as a compliant and reliable mobile money service provider.

For consumers, the bottom line is clear: the introduction of GST means it will now cost you more money to use mobile money services.





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Sierra Leone Mobile Telecommunication Networks to Normalize Tariffs


Due to the recent hike in the prices of petroleum products, electricity tariffs, and the foreign exchange rate in the country, the telecommunication sector is expected to normalize its tariff soon.

It is without gainsaying that all other sectors have adjusted their charges as a result of the factors listed above but it is only the telecommunication sector that has been left unattended.

We are of the view that if nothing is done to protect the sector from facing economic insolvent it will be counterproductive to the state in terms of revenue generation, youth employment, and providing financial and moral support to national activities. This sector which has been ostensibly neglected is currently one of the highest taxpayers in the country that has the highest rates of youth employment.



With no iota of doubt, if the tariff normalization does not take effect soon, there is a tendency for over 50% of staff within the sector to lose their jobs and there is also a proclivity for the sector to scale down or short down some sites in remote areas where they are spending millions of leones to provide connectivity. This itself will be a burden on the people and government of Sierra Leone which is more the reason that the tariff adjustment is needed now to prevent such shortfall in the sector.

Other areas, like the media, sport, entertainment, tourism, education, child welfare, civil society, and other sectors that are currently benefitting hugely from the magnanimity provided by the telecommunication sector will be left to suffer; particularly the media fraternity to which we belong.

A seasoned economist, Mr. Dennis Sankoh has argued that when the cost of producing goods or services is higher than the profit margin, it will lead to a shutdown of operation. Therefore, he has urged the government of Sierra Leone to intervene by factoring a new tariff adjustment to protect the telecommunication industry from falling or find a win-win situation that will lead to economic equilibrium in the sector.

“If the telecommunications sector continues to face serious economic challenges or crisis it will hurt the economy in terms of services, trade, Corporate Social Responsibility, and employment,” he warned, adding by applauding the telecom sector for still being committed to driving investment in the sector.

However, the economic expert is of the view that the constant rise in input costs whilst the tariffs are stagnated at a rate that had been fixed since January 2023, it difficult for the sector to make more gains in terms of investment and creation of jobs in the country. He added that the situation will be further exacerbated by the devaluation of the Leone as against the dollar.



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