Africell Sierra Leone is making it simpler than ever for customers to update their SIM cards with their National Identification Number (NIN).
With just a few quick steps, subscribers can now complete the process themselves from the comfort of their phones.
To update, customers simply need to dial *999# and follow the on screen instructions. After entering their NIN, they only need to provide their year of birth.
For those who prefer in person assistance, Africell’s POS shops across the country are ready to help customers update their SIMs hassle free.
Mr. Abdul Kamara, Africell’s Customer Experience Manager, stated, “We are committed to providing our customers with easy, secure, and convenient ways to stay connected while complying with national regulations. This SIM update process empowers our subscribers to take control and update their details at their convenience.”
Africell reminds those without a NIN to visit the National Civil Registration Authority (NCRA) office to obtain their National Identification Card.
A spokesperson from NCRA added, “Obtaining your National Identification Card is essential for accessing various services, including SIM registration. We encourage all Sierra Leoneans to register promptly.”
This initiative is part of Africell’s commitment to ensuring seamless connectivity and compliance with national regulations.
